Support
Unparalleled Personal Support
At QuantaSi, we understand providing support is about more than just being there when things go wrong. It’s about being a partner that you can rely on — 24/7/365.
That’s why we offer a comprehensive suite of support services, designed to keep your business up and running no matter what. From network monitoring and expedited incident response to patch management and compliance assistance, we’ve got you covered.
How often does your current provider meet with you?
QuantaSi technicians are committed to routine evaluations and communications regarding your business’ infrastructure, available for quarterly, monthly or weekly assessments.
Clients choose QuantaSi for our unparalleled personal support. Our team of human (an important distinguishing detail these days) security experts are always available to provide assistance and advice, so you can rest assured your business is in safe hands.
QUANTASI PROVIDES STRATEGIC BUSINESS PLANNING
We will meet with key stakeholders to review your business plans and ensure your IT Infrastructure will meet your currnet and future needs. We will cover the following key objectives.
VENDOR MANAGEMENT AND DOCUMENTATION
We will help coordinate and manage your IT vendors while documenting all your systems and licenses.
ANNUAL ASSET REPORT
No more having to count devices every year! Our software will automatically detect all assets connected to your network and produce an annual report for you.
ANNUAL LICENSING & WARRANTY REVIEWS
Helps you budget your IT costs over the next 3-5 years.
ANNUAL, SEMI-ANNUAL, QUARTERLY, OR MONTHLY REVIEWS
CAPACITY PLANNING AND STRATEGIC
We meet quarterly to review your business initiative and plans.